Privacy Policy

Last Updated: 2025

Zipply ("we," "our," or "us") is committed to protecting the privacy and personal information of our users ("you" or "users"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (www.zipply.ca) (app.zipply.ca).

Information We Collect

Personal Information:

We may collect personal details such as your name, email address, phone number, delivery address, payment information, and other information you provide when placing an order, registering an account, or communicating with us.

Usage Data:

We automatically collect information about your interaction with our website, including IP address, browser type, device information, pages visited, and date/time of visits.

How We Use Your Information

We use your personal information to:

  • Fulfill and manage your orders

  • Process payments and refunds

  • Communicate with you regarding your orders and inquiries

  • Improve customer experience and optimize our website

  • Provide customer support and respond to your requests

  • Comply with legal obligations and regulations

Sharing Your Information

We may share your information:

  • With trusted third-party service providers (such as payment processors, delivery services, and analytics providers) who assist us in delivering our services

  • When required by law or to protect our rights

  • With your explicit consent

We will never sell or rent your personal data to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and deliver personalized content. You can manage cookie preferences through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw your consent for processing your information

  • Request information on how your data is being used

To exercise these rights, please contact us at hello@zipply.ca.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review our policy regularly.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at hello@zipply.ca.